Important Notice Regarding Home Branch:
Over the next few months if you use Home Branch you will be asked to enroll in Enhanced Authentication. You will be asked to create secret questions, an image that only you know as well as a secret password. All of these items will be used to help verify your identity in the future as well as give you peace of mind when you see your own passmark image online. The process may take a few minutes, but once set up you will be more secure than ever on Home Branch.
If you have trouble accessing your account, please try to "tips" above. If you still have trouble or have any questions, please contact Sandy Schell at 804-274-1289 or 1-800-796-2328 ext. 41289. Thank you for your patience during this process.
Access to your account is key and you will have it 24/7. With Home Branch Online you can check balances, transfer funds, and much more online, anytime from your home or office computer, and best of all it is a FREE service!
- View real-time account balances and transaction history
- Transfer funds between accounts (even to family members)
- Transfer payments to loans and Visa accounts
- Schedule recurring Call FCU account transfers and loan or Visa payments
- Optional: FREE Electronic Bill Pay enables you to pay your bills online
- Optional: FREE e-Statements allow you to receive your statement electronically
How to enroll?
Visit our Home Branch Enrollment. The system will open to our terms of Disclosure. After viewing and agreeing to the terms, the enrollment application is accessed for completion. Choose Home Branch or Bill Pay and Home Branch. After completion, click on “submit”. The form is submitted electronically. Our staff will contact you the next business day with your User ID and Security Code.
Already have Home Branch and want to sign up for Electronic Bill Pay?
Complete the Online Enrollment or e-mail us for an application.
How secure is Home Branch?
The Home Branch service is highly secure. Our network has incorporated state of the art security, and it is protected under the latest and most powerful firewall platform. This platform is based on a government rated B1 trusted operating system and defends against every kind of system intrusion and effectively isolates all by customer approved financial requests.
Want to see a Demo?
Click here to walk through a demo of our Home Branch system.
What are the computer requirements in order to use Home Branch?
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IBM compatible PC or Macintosh
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Secured browser such as Netscape or Microsoft Internet Explorer - versions 5.0 or higher with 128 bit encryption
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Internet connection
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No need to load diskettes or download software!
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Want an easy, free and safe way to pay your bills online? Click here for more information!
Want to receive your statement online? Click here for more information!
View our Electronic Funds Transfer Agreement.
