Call Federal Credit Union does not send emails for you to enter your personal information, account information or Visa Card information for any reason. DO NOT respond to any emails or click on any of the links within these emails.
fwd: callfederal: Your C'A'R'D has been D'E'A'C'T'I'V'A'T'E'D. Please contact us at 804-545-1768 to R'E'A'C'T'I'V'A'T'E your C'A'R'D.
This was an attempt by scam artists to get debit and credit card information in order to commit fraud. The 804-545-1768 phone number has been taken down and now plays a message by the Federal Trade Commission when you call it explaining the scam.
If you entered you card information before the phone number was taken down and you are a Call FCU member please call us at 804-274-1287 so we can block your card. If you entered your card information and you are not a Call FCU member, please contact your financial institution for further assistance.
10/14/2008 Phishing Scam Sent by Text Message
Many Chesterfield County residents were hit with a text messaging phishing scam the weekend of October 8, 2008.
The text message reads something similar to this: ALERT/Dear Chesterfield FCU member, your onlineservices are expired and need to be renewed, call us at ###-###-####
Please beware that this is a fraudulent text message and do not respond. Scam artists use tactics like this to obtain personal information such as Visa debit and/or credit card numbers from consumers in order to commit further fraud.
Know that Call FCU will never ask you for personal information over the phone, by a text message, or in an e-mail. If you receive any form of communication you feel could be a possible scam attempt please call Call FCU directly at 804-274-1200 or e-mail us at abuse@callfcu.org
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Over 130 million Americans will receive refunds as part of President Bush program to jumpstart
Submitting your form on September 25th,2008 or later means that your refund will be delayed due to the volume
To access Economic Stimulus Refund, please click here.
Note: If you received this message in your SPAM/BULK folder, that is because of the large amount of e-mails we are sending out or because of the restrictions implemented by your ISP.
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8/19/2008:
We received two calls last night from members that received calls stating that their Virginia Credit Union credit cards had been suspended. The call went on to instruct them to enter their card number and pin in order to reactivate the card. Neither one of our members has an account with Virginia Credit Union and neither one of them entered any information.
If you receive this phone call, please ignore it. It is a scam. Do not enter your Call FCU Visa information. We would never ask for this type of information by phone.
8/1/2008:
An email went out to members and non-members stating that Call FCU has temporarily suspended their account and to please call a local number. Please know this is fraudulent - and do not reply.
International lottery Scams / Sweepstakes Scams: In this type of scam a person receives notification that they have won an international lottery (ex: Canadian lottery) or a sweepstakes. The letter usually includes a fake check for a few thousand dollars and instructs the recipient to cash or deposit the check and to use the proceeds to pay the “processing fees” or “taxes” on their winnings so they can receive their “big” check-usually promising hundreds of thousands of dollars. A contact person is sometimes listed in the letter who is a scam artist that will say anything to convince that the letter and check are legitimate. The victim follows the directions, but unfortunately the only thing the person receives is notice from his or her financial institution that the check is counterfeit and that he or she now owes the financial institution the total amount of the counterfeit check.
Overpayment scams: a person lists something for sale or rent in a classified add, usually on the Internet and is soon contacted by a fake buyer usually from another country. The "buyer" sends a check for an amount over the amount of the sale and requests the difference either be wired back to them or sent to a third party that will be responsible for picking up and shipping the item. The check ends up being counterfeit.
A Fraudulent email was sent to members and non-members stating that Call Federal Credit Union temporarily suspended our account. Reason: Identity Verification. It then wanted you to click to update your identity – once you clicked it then looked very similar to our website with our Call FCU logo, but it did say “Welcome to Coffee Call Federal Credit Union Direct Online.” Here was where you enter name and card number information. The fraudulent sites connected to this email were taken down and is no longer an active site. Thank you to all the members and non member who immediately alerted us and it resulted in no losses.